{"id":15868,"date":"2019-07-23T20:15:25","date_gmt":"2019-07-23T20:15:25","guid":{"rendered":"https:\/\/www.planellesdonat.com\/politica-de-privacitat\/"},"modified":"2021-09-24T10:05:37","modified_gmt":"2021-09-24T10:05:37","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.planellesdonat.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p>[spb_row element_name=&#8221;Row&#8221; wrap_type=&#8221;standard-width&#8221; row_bg_type=&#8221;color&#8221; color_row_height=&#8221;content-height&#8221; bg_type=&#8221;cover&#8221; parallax_image_height=&#8221;content-height&#8221; parallax_image_movement=&#8221;fixed&#8221; parallax_image_speed=&#8221;standard&#8221; bg_video_loop=&#8221;yes&#8221; parallax_video_height=&#8221;window-height&#8221; row_top_style=&#8221;none&#8221; row_bottom_style=&#8221;none&#8221; parallax_video_overlay=&#8221;none&#8221; row_overlay_opacity=&#8221;0&#8243; remove_element_spacing=&#8221;no&#8221; row_col_spacing=&#8221;0&#8243; row_col_pos=&#8221;default&#8221; row_col_equal_heights=&#8221;no&#8221; row_expanding=&#8221;no&#8221; row_animation=&#8221;none&#8221; row_animation_delay=&#8221;0&#8243; minimize_row=&#8221;no&#8221; simplified_controls=&#8221;no&#8221; custom_css_percentage=&#8221;yes&#8221; custom_css=&#8221;margin-top: 1%;margin-bottom: 0%;padding-left: 10%;padding-right: 10%;&#8221; border_styling_global=&#8221;default&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<h1 style=\"text-align: center; margin-bottom: 10px;\"><span style=\"color: #004a87;\">Pol\u00edtica de privacidad<\/span><\/h1>\n<p>[\/spb_boxed_content] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #be8915;\">Planelles Donat SA, en adelante\u201dPlanelles Donat\u201d <\/span><\/h4>\n<p>[\/spb_boxed_content] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<p>En Planelles Donat queremos garantizar la privacidad en el tratamiento de tus datos personales. A continuaci\u00f3n, os explicamos c\u00f3mo recopilamos, utilizamos y custodiamos los datos de las personas que contactan con nosotros.<\/p>\n<p>Planelles Donat puede cambiar la actual pol\u00edtica por motivos de exigencias legislativas o de autorregulaci\u00f3n, por ello aconsejamos a los usuarios que visiten regularmente este Aviso.<\/p>\n<p>[\/spb_boxed_content] [spb_blank_spacer height=&#8221;30px&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #be8915;\">1. RESPONSABLE DEL TRATAMIENTO<\/span><\/h4>\n<p>[\/spb_boxed_content] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<p>El usuario o cliente que facilite a Planelles Donat datos de car\u00e1cter personal a trav\u00e9s de nuestra web o por otros canales (por ejemplo, redes sociales) queda informado de que el tratamiento de sus datos es realizado por:<\/p>\n<p>Planelles Donat S.A.<br \/>\nPortal de l\u2019\u00c0ngel 7, 08002 Barcelona<br \/>\nCIF: A-58723453<\/p>\n<p>Para dudas, contactar con nosotros a trav\u00e9s del siguiente email: <a href=\"mailto:info@planellesdonat.com\">info@planellesdonat.com<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/spb_boxed_content] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #be8915;\">2. FINALIDADES DEL TRATAMIENTO DE DATOS<\/span><\/h4>\n<p>[\/spb_boxed_content] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<p>Usted, al entregar espont\u00e1neamente sus datos personales con cualquier formulario de esta web y aceptar de forma expresa su env\u00edo, permite directamente a Planelles Donat para que trate e integre en un fichero de su propiedad aquellos datos remitidos.<\/p>\n<p>La recogida y proceso de los datos personales que usted, como usuario, facilite tiene como prop\u00f3sito principal de dar respuesta a la consulta y enviarle informaci\u00f3n comercial y\/o publicitaria. Sin embargo, tambi\u00e9n tiene como objetivo las siguientes acciones:<\/p>\n<ul>\n<li>Comunicar con el remitente de la informaci\u00f3n, contestar a su solicitud, petici\u00f3n o consulta y coordinar la publicaci\u00f3n de consultas y comentarios y hacer un seguimiento posterior.<\/li>\n<li>Dirigir, en su caso, su pedido y llevar a cabo la prestaci\u00f3n contratada por el Usuario, su facturaci\u00f3n y cobro.<\/li>\n<li>Administrar y controlar la cartera de clientes.<\/li>\n<li>Realizar, en su caso, la participaci\u00f3n del Usuario en sorteos o concursos organizados por Planelles Donat.<\/li>\n<li>Llevar, en su caso, el proceso de registro del Usuario en la Plataforma Online.<\/li>\n<\/ul>\n<p>En virtud de la Ley 34\/2002, de 11 de julio, de Servicios de la Sociedad de la Informaci\u00f3n y de Comercio Electr\u00f3nico, bajo ning\u00fan concepto Planelles Donat enviar\u00e1 publicidad y comunicaciones con fines de venta u otras de naturaleza comercial a los usuarios sin que medie su previa petici\u00f3n o consentimiento. Igualmente, tampoco remitir\u00e1 mensajes no solicitados ni consentidos previamente ni enviar\u00e1 cadenas de mensajes electr\u00f3nicos no solicitados ni previamente consentidos.<\/p>\n<p>Los datos personales que usted proporcione deber\u00e1n ser verdaderos, exactos, completos y actualizados, respondiendo de los da\u00f1os y perjuicios que se pudieran generar a causa del no cumplimiento de esta obligaci\u00f3n.<\/p>\n<p>Los datos entregados por usted en los campos marcados con * son obligatorios para poder cumplir con la finalidad expuesta en el p\u00e1rrafo anterior. En el caso de que el usuario no rellene todos los campos solicitados, Planelles Donat se reserva el derecho a dictaminar si prestar al usuario el servicio de que se trate.<\/p>\n<p>[\/spb_boxed_content] [spb_blank_spacer height=&#8221;30px&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #be8915;\">3. DURACI\u00d3N<\/span><\/h4>\n<p>[\/spb_boxed_content] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<p><strong>Duraci\u00f3n del tratamiento de datos.<\/strong><br \/>\nLos datos personales para la gesti\u00f3n de la relaci\u00f3n con el cliente y la facturaci\u00f3n y cobro de los servicios ser\u00e1n conservados mientras se mantenga la relaci\u00f3n contractual vigente. Una vez finalizada dicha relaci\u00f3n, en ese caso, los datos podr\u00e1n ser conservados durante el tiempo exigido por la legislaci\u00f3n aplicable y hasta que prescriban las eventuales responsabilidades derivadas del contrato.<\/p>\n<p>Los datos para la gesti\u00f3n de preguntas y solicitudes se conservar\u00e1n durante el tiempo necesario para dar respuesta a los mismos, con un plazo m\u00e1ximo de un a\u00f1o.<\/p>\n<p>Los datos relativos a publicaciones de comentarios sobre nuestros productos permanecer\u00e1n durante la vigencia y publicidad de los productos o servicios a los que hacen referencia, salvo que se exprese el deseo de que sean suprimidos en cualquier momento.<\/p>\n<p>Los datos para la participaci\u00f3n en concursos, sorteos y promociones se guardar\u00e1n durante el tiempo que duren los mismos, seg\u00fan sus bases espec\u00edficas, para gestionar su desarrollo y, posteriormente, hasta que prescriban las posibles responsabilidades derivadas de su ejecuci\u00f3n.<\/p>\n<p>Los datos para el env\u00edo de comunicaciones comerciales y realizaci\u00f3n de perfiles comerciales de nuestros productos o servicios ser\u00e1n conservados indefinidamente hasta que, en su caso, nos manifiestes tu voluntad de borrarlos.<\/p>\n<p>[\/spb_boxed_content] [spb_blank_spacer height=&#8221;30px&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #be8915;\">4. DERECHOS QUE TIENE EL USUARIO EN RELACI\u00d3N A SUS DATOS<\/span><\/h4>\n<p>[\/spb_boxed_content] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<p>El Usuario puede ejecutar sus derechos de acceso, rectificaci\u00f3n, supresi\u00f3n, oposici\u00f3n y decisiones individuales automatizadas, portabilidad y limitaci\u00f3n del tratamiento de sus datos dirigi\u00e9ndose a Planelles Donat en Portal del \u00c1ngel 7 08002 Barcelona, o a la direcci\u00f3n <a href=\"mailto:info@planellesdonat.com\">info@planellesdonat.com<\/a> proporcionando la documentaci\u00f3n que acredite la identidad del interesado. El Usuario tiene derecho a presentar una reclamaci\u00f3n ante la Agencia Espa\u00f1ola de Protecci\u00f3n de Datos (AEPD), si considera vulnerados sus derechos.<\/p>\n<p>[\/spb_boxed_content] [spb_blank_spacer height=&#8221;30px&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #be8915;\">5. LEGITIMACI\u00d3N PARA EL TRATAMIENTO DE DATOS<\/span><\/h4>\n<p>[\/spb_boxed_content] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<p>La base legal para el uso de datos es la aceptaci\u00f3n expresa del interesado.<\/p>\n<p>[\/spb_boxed_content] [spb_blank_spacer height=&#8221;30px&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #be8915;\">6. COMUNICACI\u00d3N DE TUS DATOS<\/span><\/h4>\n<p>[\/spb_boxed_content] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<p>Con el objetivo de conceder la m\u00e1xima calidad, Planelles Donat necesita compartir tus Datos Personales con entidades o proveedores externos que nos ayudan a poder ofrecer el mejor servicio.<\/p>\n<p>Sociedades que nos ayudan con diferentes cuestiones relacionadas con el Servicio. En Planelles Donat nos aseguramos de que todos nuestros proveedores que pueden tener acceso a tus Datos Personales act\u00faen de manera confidencial, leal y cumpliendo con toda la normativa aplicable.<\/p>\n<p>A las entidades financieras a trav\u00e9s de las que se realice la gesti\u00f3n de cobros y pagos.<\/p>\n<p>A las Administraciones p\u00fablicas competentes, en los casos previstos en la Ley y para los fines en ella descritos.<\/p>\n<p>[\/spb_boxed_content] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #be8915;\">7. DATOS DE TECEROS<\/span><\/h4>\n<p>[\/spb_boxed_content] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<p>Si facilitas datos de terceros, asumes la responsabilidad de informarles previamente de todo lo previsto en el art\u00edculo 14 del Reglamento General de Protecci\u00f3n de Datos en las condiciones establecidas en dicho mandato.<\/p>\n<p>[\/spb_boxed_content] [spb_blank_spacer height=&#8221;30px&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #be8915;\">ACEPTACI\u00d3N Y CONSENTIMIENTO<\/span><\/h4>\n<p>[\/spb_boxed_content] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/p>\n<p>El Usuario manifiesta haber sido informado de las condiciones sobre protecci\u00f3n de datos personales, aceptando y consintiendo el tratamiento automatizado de los mismos por parte de Planelles Donat, en la forma y para las finalidades indicadas en la actual Pol\u00edtica de Privacidad.<\/p>\n<p>[\/spb_boxed_content] [spb_blank_spacer height=&#8221;30px&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [\/spb_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[spb_row element_name=&#8221;Row&#8221; wrap_type=&#8221;standard-width&#8221; row_bg_type=&#8221;color&#8221; color_row_height=&#8221;content-height&#8221; bg_type=&#8221;cover&#8221; parallax_image_height=&#8221;content-height&#8221; parallax_image_movement=&#8221;fixed&#8221; parallax_image_speed=&#8221;standard&#8221; bg_video_loop=&#8221;yes&#8221; parallax_video_height=&#8221;window-height&#8221; row_top_style=&#8221;none&#8221; row_bottom_style=&#8221;none&#8221; parallax_video_overlay=&#8221;none&#8221; row_overlay_opacity=&#8221;0&#8243; remove_element_spacing=&#8221;no&#8221; row_col_spacing=&#8221;0&#8243; row_col_pos=&#8221;default&#8221; row_col_equal_heights=&#8221;no&#8221; row_expanding=&#8221;no&#8221; row_animation=&#8221;none&#8221; row_animation_delay=&#8221;0&#8243; minimize_row=&#8221;no&#8221; simplified_controls=&#8221;no&#8221; custom_css_percentage=&#8221;yes&#8221; custom_css=&#8221;margin-top: 1%;margin-bottom: 0%;padding-left: 10%;padding-right: 10%;&#8221; border_styling_global=&#8221;default&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [spb_boxed_content type=&#8221;coloured&#8221; box_link_target=&#8221;_self&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] Pol\u00edtica de privacidad [\/spb_boxed_content] [spb_boxed_content type=&#8221;coloured&#8221; 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